Frequently Asked Questions

What is Crystal Candy Cookie?

Crystal Candy is a vibrant, crunchy, and translucent treat made with agar-agar, known for its glossy look and delicate, glass-like snap.

At Vivid Candy, we’ve taken it to the next level—each crystal shell hides a gooey, sour marshmallow center. Both layers have their own unique flavors, inspired by iconic desserts. Sweet and sour, crunchy and soft—it’s the perfect bite of contrast, color, and surprise. 💥🍭

What is the shelf life of your candies?

Our candies are best enjoyedfresh! We recommend consuming them within 1 month for the ultimate crunch and gooey goodness. For the best experience, store them in a cool, dry place, away from heat and humidity.

Are your candies allergy-friendly?

Our Crystal Candies are gluten-free and do not contain nuts, milk, or soy. However, the marshmallow filling contains gelatin, which may contain traces of wheat, tree nuts, peanuts, and soybeans.

Additionally, our candies contain agar-agar, which is derived from seaweed. While rare, individuals with seaweed or marine allergies may experience sensitivities.

Are your candies vegan ?

Currently, our candies contain marshmallow, which has gelatin, so they’re not vegan.

Do you offer international shipping?

Right now, we’re focusing on Australia, but we’re working on expanding internationally soon! Stay tuned for updates by following us on social media.